Terms and Conditions

By accessing or using the Platform you confirm you are at least 18 years old and have legal capacity to enter into these Terms. You agree to comply with all applicable laws and regulations when using the Platform.

The Platform provides software tools to send trade signals and automate execution according to user-configured parameters.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal use.

You must use the Platform lawfully and ethically. You must not:

We may suspend or terminate accounts for unacceptable usage.

Automated trading carries significant risk. You acknowledge:

All Platform IP (software, algorithms, UI, content, trademarks) belongs to Risewolves or its licensors. You may not copy, distribute, modify, or create derivative works without written permission.

We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service.

The Platform may integrate with third-party brokers and services. We do not control them and are not responsible for their acts, omissions, or performance. Use of third-party services is at your own risk.

The Platform is provided 'as is' and 'as available.' To the maximum permitted by law, we disclaim all warranties, express or implied (including suitability, merchantability, non-infringement).

To the fullest extent permitted by law, Risewolves and its affiliates will not be liable for indirect, incidental, special, consequential losses (including lost profits, data, or business interruption). Our aggregate liability shall not exceed amounts you actually paid to us in the prior 12 months (if any).

You agree to indemnify, defend and hold harmless Risewolves and its officers, directors, employees and agents from claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from your breach of these Terms or your use of the Platform.

Billing starts upon activation after any free trial. Subscription fees are non-refundable when charged, unless otherwise stated in our Refund Policy.

A performance fee of 30% of monthly net profit applies:

We accept bank transfer, Wise, PayPal, credit/debit cards, Apple Pay, and selected cryptocurrencies (BTC, ETH, USDT via TRC20/ERC20).

Fees are denominated in USD (base). Supported alternative currencies: USD, EUR, GBP, SGD. Notify info@risewolves.com to pay in other currencies. Any FX, bank, or network fees are your responsibility.

Where offered, new users may receive a one-time 30-day free trial. The selected subscription will begin automatically when the trial ends unless cancelled before expiry.

All subscription and performance fees are non-refundable when charged, except as provided in our Refund Policy (incorporated by reference). Our refund practices are governed by our Refund Policy, which is incorporated by reference into these Terms.

The Platform may provide personal referral links. Referral activity is governed by a separate Referral Agreement; you must accept that agreement before receiving rewards. Referral links must not be promoted by spam or misleading claims. Violation may result in suspension and forfeiture of benefits.

If you dispute a charge, contact info@risewolves.com promptly (within 7 days for immediate review). We may suspend services while investigating. You are responsible for chargeback fees or costs resulting from disputed payments found to be valid. Repeated chargebacks may lead to account termination.

We may suspend or terminate access for breach, non-payment, or legal reasons. On termination, your license ends immediately. Termination does not relieve you of obligations accrued prior to termination (including payment obligations).

We may revise these Terms occasionally. Material changes will be posted on the Platform and may be notified by email. Continued use after changes constitutes acceptance.

These Terms are governed by the laws of Singapore. Subject to Clause 35 (Dispute Resolution), courts in Singapore have authority to enforce final judgments and orders as needed.

We respect your privacy. We only collect and process information necessary to operate and improve the Platform (account details, configuration and broker connection metadata, usage metrics). We implement reasonable administrative, technical and physical safeguards. We do not sell personal data. Our Privacy Policy (on the Platform) explains in detail what we collect, how we use it, retention periods, and your rights. Our use of cookies and similar technologies is described in our Cookie Policy, which is incorporated by reference into these Terms.

Where we engage third-party processors (hosting, payment, analytics, email, blockchain services), we require them to maintain appropriate safeguards. By using the Platform you consent to such processing. A list of subprocessors is available on request.

If we detect an unauthorised access affecting personal data, we will take reasonable steps to contain and remediate and will notify affected users and regulators as required by applicable law.

We are not responsible for delays or failures caused by events beyond our reasonable control (natural disasters, cyberattacks, internet outages, government action, strikes, etc.). We may suspend performance until the event is resolved.

We do not custody or handle client funds. KYC and AML obligations are handled by your chosen broker or payment provider. You are responsible for complying with your broker’s and payment provider’s KYC/AML requirements. We may require proof of compliance before activating or continuing access.

You are solely responsible for determining, reporting, and paying taxes arising from use of the Platform or trading activity. We do not provide tax advice.

We do not hold a capital markets services license or other financial services license in Singapore or elsewhere. The Platform is a technology tool only and does not provide regulated financial services, portfolio management or investment advice.

We will send legal notices and account communications to the email you provide at registration. You are responsible for maintaining an active email address. Notices are effective upon our sending.

These Terms are drafted in English. If translated, the English version controls.

a. Mediation: Parties shall attempt to resolve disputes by negotiation and, if unsuccessful, by mediation in Singapore.

b. Arbitration: If mediation does not resolve the dispute within 60 days, the dispute shall be finally resolved by arbitration seated in Singapore in accordance with the UNCITRAL Arbitration Rules (or, at the parties' election, SIAC rules). The arbitration shall be conducted in English by a sole arbitrator. The arbitral award shall be final and binding. Either party may seek emergency injunctive relief from courts where necessary.

You warrant you are not located in, nor a national of, any country that is subject to trade or economic sanctions that prohibit the provision of software or services. You must not use the Platform in violation of export control or sanctions laws. We may suspend or terminate accounts if required by law or if we reasonably suspect sanctions or export control breaches.

If any provision is found invalid or unenforceable, the remaining provisions remain in full force.

These Terms (including our Refund Policy, Privacy Policy, Cookie Policy, and any separate Referral Agreement you accept) comprise the entire agreement between you and Risewolves regarding the Platform and supersede prior agreements.

Our failure to enforce any right does not waive that right.

Beta/Experimental Features: We may provide beta features which are not covered by service level guarantees and may be changed or withdrawn.

Account inactivity: We may close or archive accounts after prolonged inactivity; we will try to notify you in advance.

Third-party notices: Links to third-party services do not constitute endorsement.

Amendments: Material changes will be notified; minor formatting or clarifying edits may be applied without notice.

All payments are processed by independent third-party payment service providers (including but not limited to banks, PayPal, Wise, credit card networks, and cryptocurrency payment gateways).

By making payments through the Platform, you agree to comply with the terms and policies of the relevant payment processor.

The Company does not control and is not responsible for:

Any payment disputes must first be directed to the relevant payment processor. We may suspend or terminate your access to the Platform if payment processors reverse or withhold funds from us.